Return/Exchange Policy

NO RETURNS/EXCHANGES DURING COVID-19 

We know it's hard to purchase items online, but for everyone’s safety, we will not be able to accept returns/exchanges for any items purchased during COVID-19. We will update this policy when it’s safe to accept returns/exchanges. 

Please note, we are not responsible for deliveries stolen by “Porch Pirates”. If your package has been stolen, please contact the courier and file a claim. Alternatively, you can use the purchase protection features provided by your credit card company.

Thank you for your understanding.

 Please send any questions to: roxann.sadowski@queensu.ca